Effective Date: 20/12/2024

At Waterdog Education and Training LTD, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.

1. Information We Collect

We collect information that helps us deliver our services effectively. This includes:

• Personal Information: When you sign up for courses, request information, or contact us, we collect personal details such as your name, email address, phone number, and other information you provide.
• Payment Information: When you purchase services or courses, we collect payment information such as credit card details. We use a secure third-party service provider for processing payments.
• Usage Data: We collect data about how you use our website, such as browsing activity, time spent on pages, and interaction with content, to improve the user experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To process your bookings and payments for courses and services.
• To communicate with you regarding your course registration, inquiries, and other requests.
• To send you updates about new services, promotions, and news from Waterdog Education and Training LTD (you can opt-out of these communications at any time).
• To analyse website traffic and improve user experience.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to ensuring your data is protected to the best of our ability.

4. Sharing Your Information

We do not sell or share your personal data with third parties except in the following cases:

• Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors) to assist with the provision of our services.
• Legal Requirements: We may disclose your information if required by law or to protect our legal rights.

5. Your Data Protection Rights

Under data protection laws, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request that we correct any inaccurate or incomplete data.
• Deletion: Request that we delete your personal data, subject to certain conditions.
• Opt-Out: opt out of receiving marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.

To exercise any of these rights, please contact us at info@waterdogeducation.co.uk

6. Cookies

We use cookies on our website to improve user experience and analyse website traffic. Cookies are small text files placed on your device that store information about your usage. You can manage cookies through your browser settings.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. Please review the privacy policies of those sites before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this Privacy Policy regularly to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Waterdog Education and Training LTD
Email: info@waterdogeducationandtrainingltd.com
Phone: 07737140748