These Terms and Conditions (“Terms”) govern your use of the services provided by Waterdog Education and Training LTD ("we", "our", "us") including, but not limited to, our training courses, workshops, consultations, and any other products or services offered via our website or directly. By accessing or using our services, you agree to be bound by these Terms. Effective Date: 20/12/2024

Services

Waterdog Education and Training LTD offers professional training services, including, but not limited to, First Aid, Safeguarding, Strength and Conditioning, and coaching workshops. These services may be delivered in-person, online, or through other methods.

Course Registration

To register for any of our courses, workshops, or services, you must provide accurate and up-to-date personal information. By completing a registration, you agree to pay the required fees for the course or service you are registering for.

  • Payment Terms: Payment for courses must be made before the course date unless otherwise agreed upon. We accept payments via [list of accepted payment methods, e.g., credit card, bank transfer, PayPal].
  • Confirmation of Registration: Upon receiving your registration and payment, you will receive a confirmation email with further instructions, course details, and access (if applicable).
  • Cancellations and Refunds: Cancellations must be made at least 7 days in advance of the course date for a full refund. Cancellations made after this period may result in a partial refund or no refund, depending on the course or service.
  • No-Shows: If you fail to attend the course without prior notice, no refund will be provided.

User Obligations

By accessing or using our services, you agree to:

  • Use of Services: You will use the services solely for lawful purposes and in compliance with all applicable laws and regulations.
  • Accurate Information: You will provide true, accurate, and current information when registering for our courses or services.
  • Non-Transferability: You may not transfer or resell any services provided without written consent from Waterdog Education and Training LTD.
  • Respect for Others: You agree to maintain a respectful and professional attitude during all courses, workshops, and interactions with Waterdog Education and Training LTD staff and participants.
  • Engagement and Participation:You agree to actively engage in all course activities, including assessments, practical exercises, and discussions. Failure to participate in course requirements may result in non-certification.

  • Compliance with Health and Safety:You agree to follow all health and safety guidelines provided during the course, particularly during practical sessions. If you have any pre-existing medical conditions that may affect your participation, you must inform the instructor before the course begins.

  • Course Completion and Assessments:You agree to complete all required assessments (both theoretical and practical) to be eligible for certification. Failure to meet assessment requirements may result in non-certification, and you may be required to retake the course at your own expense.

Intellectual Property

All materials provided as part of our courses, including training manuals, videos, templates, and other content, are owned by Waterdog Education and Training LTD or our licensors. You may not reproduce, distribute, or use these materials for commercial purposes without our prior written consent.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.

Liability and Disclaimer

While we make every effort to ensure the accuracy and effectiveness of our training services, we cannot guarantee specific results or outcomes. Waterdog Education and Training LTD is not responsible for any injury, loss, or damage resulting from the use of our services, including physical injury, damage to property, or loss of income.

  • Limitation of Liability: To the maximum extent permitted by law, Waterdog Education and Training LTD’s liability shall be limited to the amount paid by you for the service(s) in question.

Force Majeure

Waterdog Education and Training LTD is not responsible for any failure or delay in the performance of our obligations if such failure is due to events beyond our reasonable control, such as acts of God, natural disasters, strikes, or government restrictions.

Modifications to Services and Terms

We reserve the right to modify or discontinue any course or service at any time, without notice. We may also update or modify these Terms from time to time, and any changes will be posted on this page with an updated effective date. It is your responsibility to review these Terms periodically for any changes.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.

Dispute Resolution

Any disputes arising out of or related to these Terms shall be resolved through mediation/arbitration or through the courts of England and Wales.

Contact Information

If you have any questions or concerns about these Terms, please contact us:

Waterdog Education and Training LTD
Email: info@waterdogeducationandtrainingltd.com
Phone: 07737140748